Shipping policy

Shipping

If you want to know the shipping cost to your location, add the items you want to order to your cart. You will be able to calculate your shipping rates directly in your cart with the option Estimate Shipping. This is fast and easy. This is fast and easy.

Once you continue to Checkout, you are able to choose between several shipping services (depending on your location).  We usually handle all orders within 24 hours. If the item is not in stock, you will be informed in the Product page and in your Cart before you complete the Checkout process. 

You are able to choose between standard shipping and cash on delivery for Japan and a standard delivery service for other Countries.

Shipping in Japan: RobotShop offers free standard shipping for all orders of ¥10,000 or more including tax, which are shipped everywhere within Japan. Packages are delivered within 1-3 days depending on the destination.

The RobotShop Japan Website (www.robotshop.com/jp) serves clients in the following countries:

Bangladesh

Bhutan

Brunei

Cambodia

China

Guam

Hong Kong SAR China

India

Indonesia

Japan

Laos

Macau SAR China

Malaysia

Maldives

Mongolia

Myanmar (Burma)

Nepal

Pakistan

Philippines

Singapore

South Korea

Sri Lanka

Taiwan

Thailand

Vietnam

If your country is not found in this list, please visit www.robotshop.com.

A tracking number will follow by email soon after you have placed your order.

There are no duties, taxes and/or custom fees charged in Japan upon delivery. For shipment to other countries duties, taxes and/or custom fees may apply and vary from country to country. You are responsible for paying these fees. See our Taxes Conditions for more information.

Shipping Organization

Website: https://jp.robotshop.com/
Targeted Countries: Japan and asia
Shipped From: Japan warehouse