Need help or support with RobotShop products or the website? RobotShop is here for you. Choose the type of support you need to access the online help and contact us.
Do you need assistance with your order?
Reach out to us through our support center if you have any questions related to orders, pricing or shipping.
Here are the inquiries we reply to the same day (weekdays)*:
- Inquire about your orders or payment methods.
- Ask for a follow-up concerning your shipments.
- Verify product stock and availability.
- Return products.
- Submit a request for repairs, exchanges or warranty issues.
- Request quotes or special orders.
- Get assistance with your account.
* You will receive a copy of all communications by email.Consult our Support Center
Do you need technical help?
Reach out to us through our support center if you have any technical questions.
- Get primary technical support for RobotShop products.
- Requests for repairs, exchanges or warranty issues.
- Get help selecting the correct technology for your project.
You can also visit RobotShop's community platform (English only) for:
- Share your projects, ideas and achievements with the robotics community.
- Help others with their projects and technical issues.
- Consult our FAQ database to find answers.